Privacy Policy

We collect information that you provide directly to us when you contact us, request a quote, or use our services. This may include:

• Your name, email address, phone number, and organization details

• Information about your laboratory requirements and project specifications

• Any other information you choose to provide in your communications with us

We use the information we collect to:

• Respond to your inquiries and provide customer support

• Process and fulfill your requests for quotes and services

• Send you updates about our services, products, and company news (with your consent)

• Improve our website and services

• Comply with legal obligations and protect our rights

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business (e.g., email service providers, payment processors)

• When required by law or to protect our rights and safety

• With your explicit consent

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

You have the right to:

• Access and receive a copy of your personal information

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information

• Object to or restrict processing of your information

• Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us using the information provided below.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date. You are advised to review this Privacy Policy periodically for any changes.